Terms and Conditions

By placing an order with Peony's and Poppy's, you agree to the following terms and conditions. Please read carefully.

1. Custom Memorial Jewelry

* All pieces are made to order based on your specifications.

* Because each item is unique and crafted to hold ashes, hair, and fabric, returns are generally not accepted.

* If there is an issue with your order, please contact me immediately to discuss solutions.

2. Materials You Provide.

* You are responsible for providing any personal materials (ashes, hair, fabric) safety.

* I handle all materials with care and respect.

* Materials are only used to create the piece you ordered and are returned or disposed of according to your instructions.

3. Payment

* Payments are processed securely through GoDaddy.

* Prices are in USD and include materials, labor, and standard U.S. shipping unless otherwise noted.

4. Shipping

* Orders ship within the United States only.

* Tracking information will be provided when available.

* Delivery times may vary due to shipping carrier delays.

5. Privacy

* Your personal information is protected according to Privacy Policy.

6. Limitation of Liability

* Peony's and Poppy's is not responsible for loss, damage, or delays during shipping once the item leaves the workshop.

* By placing an order, you agree that memorial jewelry is a handcrafted keepsake and may have minor variations.

7. Contact

* Questions or concerns about your order or these terms can be directed to:

New Eagle, Pa